Responsible Gaming at 707ok – Play Safe, Play Smart

707ok is committed to providing a safe and enjoyable gaming environment for all registered players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna and beyond. We believe that gaming should always remain a recreational activity, and we take our responsibility seriously when it comes to helping players who may be at risk of developing harmful gambling habits.

Problem gambling is a recognised condition that can affect anyone, regardless of age, income or background. The thrill of a bet or a spin can shift from entertainment to compulsion without obvious warning signs. At 707ok, we have built practical tools directly into our platform to help you set boundaries, take breaks and seek help — because your wellbeing always comes first.

You can request deposit limit adjustments through our support team at any time. We offer the following limit periods to match how you prefer to budget:

• Daily limit — resets every 24 hours from the time the limit was set.
• Weekly limit — resets every 7 days, useful for players who prefer a broader budget window.
• Monthly limit — resets on the same calendar date each month, ideal for fixed-income budgeting.

To set or update your deposit limit, contact our support team at [email protected] with the subject line "Deposit Limit Request" and your registered mobile number. Changes that reduce your limit take effect immediately. Changes that increase your limit are subject to a 24-hour cooling-off period before they become active.

Sometimes the best thing you can do for yourself is to step away from gambling entirely for a period of time. 707ok provides two options for players who feel they need a break: a time-out period for a short pause, and a self-exclusion for a longer or permanent break.

A time-out temporarily suspends your account for a period you choose. During a time-out, you cannot log in, place bets, deposit or access any gaming features. The available time-out durations are:

• 24-hour time-out — a single day's pause when you feel you need a short break.
• 7-day time-out — a full week away from the platform to reassess your gaming habits.
• 30-day time-out — one month away from gaming, giving you time to reflect without a permanent commitment.

Self-exclusion is a more serious step that blocks your access to the 707ok platform for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is frozen, bonuses are cancelled and you will not receive any marketing communications from 707ok. To request either a time-out or self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your registered mobile number. We will process the request within 24 hours.

Gambling problems do not resolve on their own. The earlier you recognise a pattern and take action, the easier it is to regain control. Contacting our support team is always confidential — we are here to help, not to judge.

Here are some straightforward habits that experienced players use to keep their gaming enjoyable and within healthy limits:

• Set a fixed entertainment budget for gaming each month — treat it like a cinema ticket or a meal out, not an investment.
• Never gamble when you are stressed, angry, sad or under the influence of alcohol. These emotional states impair judgement and lead to riskier bets.
• Always think of losses as the cost of entertainment — never chase lost money by increasing your bets in an attempt to win it back.
• Take regular breaks during gaming sessions. Even a five-minute break every hour helps you stay aware of how much time and money you are spending.
• Balance gaming with other activities — sport, time with family, outdoor activities in Dhaka or Cox's Bazar, and social events keep life well-rounded and prevent gaming from becoming an obsession.

Gaming is most enjoyable when it is part of a balanced lifestyle. If you ever feel that the balance is shifting — that gaming is taking up more of your time, money or thoughts than it should — please use our tools or contact our support team without hesitation.

If you share a device with younger family members, we strongly recommend enabling parental controls or device-level screen time restrictions on your phone. Bangladesh mobile operators including Grameenphone, Robi, Banglalink and Teletalk all offer family safety features — contact your operator to learn how to activate them.

If you believe a person under the age of 21 has accessed or registered an account on the 707ok platform, please report it immediately to [email protected] with the subject line "Underage Report". We will investigate and take action within 24 hours. Protecting young people from gambling harm is a responsibility we share with our players and their families.

If gambling is causing you or someone close to you significant distress, financial difficulty, or relationship problems, there are people and organisations who can help. You do not need to face this alone. The following resources are available for players based in Bangladesh: