707ok Privacy Policy – How We Protect Your Data

This Privacy Policy ("Policy") describes how 707ok ("we", "us", "our") collects, uses, stores, shares and protects the personal information of users ("you", "your") who access or use the 707ok platform at https://707ok.pro. This Policy applies to all services offered through the 707ok platform, including account registration, gaming, deposits, withdrawals and customer support interactions.

By registering an account on the 707ok platform or by continuing to use the platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the 707ok platform.

This Policy is intended to be read alongside the 707ok Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to data handling, this Policy takes precedence for data-related matters.

We collect personal information you provide directly when you register an account, use the platform or contact our support team. This includes:

• Full name and Bangladesh mobile phone number provided at registration.
• Date of birth (required to verify that you meet the 21+ age requirement).
• Identity verification (KYC) documents, such as a national identity card or passport, when requested for account verification or withdrawal processing.
• Transaction records including deposit amounts, withdrawal requests, payment method references (e.g. bKash wallet number) and transaction timestamps.
• Communications you send to our support team, including the content of support tickets, chat messages and email correspondence.

We also collect certain information automatically when you use the platform. This includes:

• Device information such as device type, operating system version, browser type and screen resolution.
• Log data including IP address, session duration, pages visited, game titles accessed and timestamps of platform interactions.
• Cookie data and similar tracking technologies — see the Cookies section below for full details.

707ok uses the personal information we collect for the following purposes:

• To create and manage your player account, verify your identity and confirm that you meet our eligibility requirements, including the 21+ age requirement.
• To process your deposits and withdrawal requests, communicate transaction statuses and maintain accurate account balance records.
• To provide customer support and respond to queries, complaints or account disputes submitted through any support channel.
• To detect and prevent fraud, money laundering, unauthorised access, bonus abuse and other forms of platform misuse.
• To comply with applicable legal and regulatory obligations, including KYC (Know Your Customer) and anti-money-laundering requirements.
• To send you transactional communications (e.g. deposit confirmations, withdrawal approvals) and, where you have consented, to send promotional communications about offers available on the 707ok platform.

We do not use your personal information for automated decision-making or profiling that has legal or similarly significant effects on your account without providing you with an opportunity to review and contest those decisions.

We process your personal information on one or more of the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity — processing required to fulfil our obligations under the player agreement, including account management, payment processing and service delivery.
• Legal obligation — processing necessary to comply with applicable laws and regulations, including KYC verification and anti-money-laundering checks.
• Legitimate interests — processing carried out to protect the platform against fraud, abuse and security threats, provided such processing does not override your privacy rights.
• Consent — where we send you optional marketing communications, we rely on your prior consent. You may withdraw this consent at any time by contacting [email protected].

We may share your personal information with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment service providers — bKash, Nagad, Rocket, Upay and banking partners receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification and KYC service providers — third-party providers who assist with document verification and fraud prevention may receive the specific data required to complete those checks.
• Law enforcement and regulatory authorities — we may be required by applicable law, court order or regulatory directive to disclose certain personal information. We will comply with such requirements to the extent legally mandated.

All third parties with whom we share personal information are contractually required to handle that information securely, use it only for the specified purpose, and not to retain it longer than necessary for that purpose.

All payment data transmitted between the 707ok platform and payment service providers is protected using SSL (Secure Sockets Layer) encryption. This means that your mobile wallet number, transaction PIN and banking credentials cannot be intercepted by any third party during transmission.

If you believe there has been an unauthorised transaction on your 707ok account, you must report it immediately to [email protected]. Include your registered mobile number and the transaction details in your message. 707ok will investigate all reported unauthorised transaction claims promptly and, where fraud is confirmed, take appropriate action to protect your account.

The 707ok platform uses cookies and similar tracking technologies to improve your experience, maintain your logged-in session, and understand how the platform is used. We use the following categories of cookies:

• Essential cookies — required for the platform to function correctly. These include session authentication cookies that keep you logged in while you navigate between pages. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your preferences such as language setting and previously selected game categories, so you do not have to re-select them every session.
• Analytics cookies — used to collect aggregated, anonymised data about how users interact with the platform (e.g. which games are most accessed, average session duration). This data helps us improve the platform for all users.

You can control cookie settings through your mobile browser's privacy or site settings. Note that disabling essential cookies will prevent you from logging in or using core platform features. We do not use third-party advertising cookies or cross-site tracking cookies.

707ok retains your personal information for as long as your account remains active and for a period of time thereafter as required by applicable legal, regulatory and audit obligations. Account transaction records and KYC documentation are retained for a minimum of five years from the date of account closure or the date of the most recent transaction, whichever is later, in accordance with standard anti-money-laundering record-keeping requirements.

When your account is closed, we will delete or anonymise personal information that is no longer required for legal or regulatory purposes within a reasonable timeframe. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical analysis and platform improvement purposes.

You have the following rights in relation to the personal information that 707ok holds about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request" and your registered mobile number. We will respond within five business days.

• Right of access — you may request a copy of the personal information we hold about you, including the categories of data, the purposes for which it is used and any third parties with whom it has been shared.
• Right of rectification — if any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure — you may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, subject to our obligations to retain data for legal and regulatory reasons.
• Right to restrict processing — in certain circumstances (e.g. where you contest the accuracy of your data or object to our processing), you may request that we temporarily restrict how we use your information while the matter is resolved.
• Right to withdraw consent — where our processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

We will not discriminate against you for exercising any of these rights. If you are dissatisfied with our response to a privacy request, you may escalate your concern by sending a follow-up message to [email protected] marked "Escalation".

Access to personal data within the 707ok organisation is strictly limited to personnel who require it to perform their job functions. All personnel with access to personal data are subject to confidentiality obligations and receive regular training on data handling best practices. Our platform undergoes periodic security reviews to identify and remediate vulnerabilities.

Despite these measures, no internet-based platform can guarantee absolute security. If you suspect that your 707ok account has been compromised, please change your password immediately and contact [email protected]. We recommend using a strong, unique password for your 707ok account and not reusing it on other platforms.

The 707ok platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If we become aware that personal information has been collected from a person under 21, we will delete that information immediately and close the associated account. If you believe a person under 21 has registered on the platform, please contact us at [email protected] so we can take prompt action.

707ok reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered players via their registered mobile number. We encourage you to review this Policy periodically so that you remain informed about how we handle your personal information.

Your continued use of the 707ok platform following any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must stop using the platform and may request account closure by emailing [email protected].